How do I subscribe to Conscious TV?
If you want to subscribe to our platform to access all our premium content and live classes, you need to fill out our registration form by clicking HERE. When you subscribe, you get a 7-day free trial before any payment is made. You can cancel your subscription at any time.
If you only complete the first step of the form, you will create your account and be registered, allowing you to access free content, receive our Ayurveda guide, and other interesting communications.
What plans and payment methods are available when I subscribe?
We have two payment plans that provide access to all our premium content and live classes. The only difference between them is the over 40% discount applied to the annual plan.
- Monthly subscription: €9.99/month
- Annual subscription: €69/year (one-time annual payment), equivalent to €5.75/month
If you reside outside of Europe, payment is made in dollars ( $9.99/month or $69/year), except for Mexico, where it is made in Mexican pesos (229 MXN/month or 1,549 MXN/year).
What payment methods are available?
You can make payments through PayPal or with a debit or credit card, two of the most secure platforms for online transactions.
When can I cancel my subscription?
Whether you subscribe to the annual or monthly plan, you can cancel your subscription without commitment at any time before the contracted subscription period ends. If you do not cancel before the deadline, the subscription will renew automatically. During the free trial period, you can also cancel whenever you want.
How can I cancel my subscription?
If you subscribed through the web version of our platform, log in with your email and password on our website (not the APP) and go to your account (person icon) where you'll find a button that says "Cancel subscription."
If you subscribed through our APP, you need to cancel your subscription from your mobile device:
- For iOS devices (iPad and iPhone), go to your phone settings, tap on your name 🡪 Subscriptions 🡪 Click on the Conscious TV subscription and cancel.
- For Android devices (all non-Apple devices), go to the Google Play Store and make sure you are logged in with the Google account you used to subscribe to Conscious TV 🡪 Tap on the subscription menu 🡪 Select the Conscious TV subscription and tap on cancel subscription (follow on-screen instructions).
In no case can the Conscious TV subscription be canceled through the APP.
When I cancel my subscription, will I be refunded?
Canceling your subscription means requesting that your subscription not be automatically renewed at the end of the contracted period, but the payment for the current period will not be refunded. If you cancel your subscription, you can continue to enjoy content and live classes until the end of the contracted period.
How can I enjoy live classes?
With your subscription, you can enjoy all live classes in spanish. Here is the class schedule (times are indicated in Spain-Peninsula time). Click on each class to access the event details with all the activity information, and from there, you can access the class at the exact time of its celebration (you only need a free Zoom account). Classes can only be accessed from the web version of the platform, not from the APP.
How can I activate subtitles?
To activate subtitles, simply play the content you want to watch, and at the bottom right of the screen, you will find the option to add subtitles.
I forgot my password, how can I recover it?
Click here, and you will be redirected to the steps to reset your password. If you have trouble changing your password, contact us at contact@conscious-tv.com
Can I download videos from the platform?
No, videos can only be viewed through the Conscious TV platform. Their use or distribution is illegal.
What do I do if I have a promotional coupon?
In the registration form, there is a section that says "apply coupon." During the free access period provided by the coupon, no charges are made. If you do not wish to continue with your subscription after this period, you must cancel before it ends to avoid any charges.
If you have any other questions, write to us at contact@conscious-tv.com
